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Job Title: Operations Specialist - Automation Control Center

Location: Remote

Company Overview: At Autopilot, we are dedicated to simplifying brand operations on Amazon, enhancing performance, and boosting profitability for merchants. Our cutting-edge technology aims to achieve full autonomy in driving merchant growth through strategic automation.

Autopilot builds automation technology based on more 600,000 connected SKUs across thousands of brands.

Our primary focus today is on generating organic growth via advanced listing optimization techniques. As we expand, we are excited to welcome an Operations Lead to guide our Automation Control Center.

Job Summary: As the Operations Specialist, you will play a critical role in managing our Automation Control Center. You will be responsible for managing the updates and optimization of Amazon listings, providing crucial feedback to our algorithms, and aiding in the training and refinement of our automation systems - while also interacting directly with our customers. Your insights will directly influence the enhancements of our automation tools and the strategic direction of product development.

Key Responsibilities:

• Oversee the daily operations of the Automation Control Center, ensuring efficient and effective automation of Amazon listing processes.
• Monitor and review updates to Amazon listings, ensuring they meet quality standards and drive expected outcomes.
• Provide detailed feedback on algorithm performance, identifying areas for improvement and training opportunities to enhance system accuracy and efficiency.
• Collaborate closely with the product team to communicate findings and suggest new automation features or adjustments.
• Develop and implement strategies for optimizing listing performance that aligns with the growth objectives of brands.
• Provide guidance to a team of CoPilots - listing experts who review updates for additional quality assurance

Qualifications: